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A
Anonymous
June 21, 2016
Answered

MSVCP140.dll is missing error after CC 2015.5 install | Windows

  • June 21, 2016
  • 5 replies
  • 21584 views

Well just installed PS CC2015.5 and tried to open the app and got this error

Seems to be nothing but hassle updating PS these day's

This topic has been closed for replies.
Correct answer

Well I finally got it sorted the issue for me was obviously Visual Studio 2015 C++ and when trying to re-install I kept getting this error massage

So decided to boot into safe mode and try to re-install Visual Studio 2015 C++ and it work, re-installed fine, rebooted the PC and PS CC2015.5 is now opening fine. So if anybody has this issue hopefully this will help you!

I just also like to say a big thanks to all the people that provided help with this over the last 2 days and a special thanks to Pete Green

5 replies

V
Vito35449704xxas
Participant
February 22, 2024

I solved the problem by following this guide: https://www.difotech.it/categorie/computer/risolvere-errore-msvcp140.dll-adobe-premiere.html

A
Anonymous
Correct answer
June 22, 2016

Well I finally got it sorted the issue for me was obviously Visual Studio 2015 C++ and when trying to re-install I kept getting this error massage

So decided to boot into safe mode and try to re-install Visual Studio 2015 C++ and it work, re-installed fine, rebooted the PC and PS CC2015.5 is now opening fine. So if anybody has this issue hopefully this will help you!

I just also like to say a big thanks to all the people that provided help with this over the last 2 days and a special thanks to Pete Green

    A
    Anonymous
    June 21, 2016

    Well surprise that didn't work

    Here's my system info

    Exactly what log file do you need is it the install.log

    Five hours wasted so far on this update, not good at all

    Pete.Green
    Community Manager
    Pete.GreenCommunity Manager
    June 21, 2016

    Hi Ged,

    Can you try installing this "update 2" package? Download Microsoft Visual C++ 2015 Redistributable Update 2 from Official Microsoft Download Center

    Let us know if that update helps.

    Regards

    Pete

    A
    Anonymous
    June 21, 2016

    Hi Pete

    That update was already installed

    A
    Anonymous
    June 21, 2016

    Thanks

    PC is up to date and I tried installing MS C++ and it tells me it's already installed

    C
    Chetna Srivastava
    Participating Frequently
    June 21, 2016

    Thanks for the update.

    I have sent you a PM so that you can share the logs for further assistance.

    A
    Anonymous
    June 21, 2016

    Thanks Chetna

    I've just uninstalled CC and reinstalling at the moment, have removed all traces of CC so will report back once I have it installed again

    Cheers

    C
    Chetna Srivastava
    Participating Frequently
    June 21, 2016

    Hi Ged,

    Make sure all Windows updates are done and install Microsoft Visual C++ for Visual Studio 2015 from this link:

    Download Visual C++ Redistributable for Visual Studio 2015 from Official Microsoft Download Center 

    Also, restart the machine after these updates and then, check.

    Regards

    Chetna

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