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Trevor.Dennis
Community Expert
Community Expert
June 27, 2017
Question

My Computer Died :-(

  • June 27, 2017
  • 4 replies
  • 1507 views

Bugger!     I opened Speccy to check something in a Prem Pro Hardware forum thread yesterday, and got a shock when I saw that my CPU is in the mid 80°s C with just a browser window running.  Time to clean the radiator and fans I thought, but that made no difference.  In fact this time, just opening Photoshop took the CPU to 90°C and the computer switched itself off.   A more detailed investigation showed that the radiator inlet was getting warm, but nowhere near the indicated CPU temperature, and the radiator was not even getting warm, so the pump is probably dead.   This is within an ace of a rebuild, as soon as the i9X X299, or Threadripper hardware becomes available. 

So I have ordered a Noctua D14, and I have everything crossed that the CPU (a still expensive 3930K) is OK.  I'll be passing this box on to my wife when the new build is done, and she never does anything heavier than a few dozen browser windows with upwards of 50 tabs on each window (Women! ) so she wouldn't need the 3930K, but I am limited on alternatives with my X79-UD5 main board.   Mean while, I am stuck with my laptop, which while pretty fast, I still don't enjoy using Photoshop, and it woild be way too much trouble hooking up my external drives to access my files.

BTW  Anyone else looking at i9X and X299, or Threadripper?

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    4 replies

    JJMack
    Community Expert
    Community Expert
    July 1, 2017

    I buy cheep refurbish machines stock Dell workstation just air cooled come with three years of service. Never feel the need to look at CPU temp for the machine are put together to run for years as shipped. But because of this thread I thought I take a look at my four year old machine. I downloaded and installed Core Temp 1.8.1.  It shows my temp on mt Logitech G13 game keyboard, windows hidden task-bar icons and has a desktop display. I have no idea if it a good monitor I would thinkit just reads out something the intel maintain about their processors.  Trevor my cores idle are warmer than yours and been the way for years.

    JJMack
    davescm
    Community Expert
    Community Expert
    June 28, 2017

    Now that is a spooky co-incidence !!

    Last week the cooler on my 3930K failed. There was strange noise within the case, sounded like something caught in a fan but next thing I knew the BIOS flashed up a temperature warning and everything shut down. I took the case off and felt the radiator which was cool. I felt the processor and ouch it was hot !!!!

    After letting everything cool I restarted and same again - the pump (an Intel) was not working. Fortunately we have  large computer store only a few miles away so a drive down there saw me return with a Corsair cooling system which took just a few minutes to fit. I tried nice 3D render to test it with CPUID HW Monitor watching the temps. It worked well, so everything was up and running again just a couple of hours after failing.

    It is now a week on and there doesn't seem to have been any adverse effect on the processor.

    Dave

    Trevor.Dennis
    Community Expert
    Community Expert
    June 28, 2017

    Goodness, that is spooky indeed.  I've been involved in a couple of threads on the PremPro Hardware forum just recently, and someone over there said the Intel water coolers (I am using one as well) only have the three year life expectancy.  Mine is five years old, and I got no noisy pump warning.  Just soaring CPU temperatures. 

    Where did you feel the hight CPU temp by touching?  The water block cover feels plastic, and was not particularly hot to touch.   I'm sure it was really getting hot though.  Performance slowed to a crawl before it shut down completely.

    What Corsair cooler did you by?  As much as I love NZ, there are only a million people in the entire South Island, and most of those are in Christchurch, Nelson, Dunedin and Invercargill.  Marlborough is about the size of Essex and Suffolk combined, and has just, 45,000 people, so we don't have a Curries/PC World on every corner.  On the plus side, we get annoyed if catch up a single vehicle on State Highways, but they always let you pass — unless they are bloody tourists in camper vans. Grrrrr

    Bill Gehrke does not believe in water cooling, and that is interesting.  Bill, along with Harm Millaard, is behind the PPBM websites, and his hobby pushing computer hardware to the limit.

    Anyone thinking about building a high end computer, then Puget Systems has done a comparison with Ryzen and the i9-7900X with Premiere Pro.   the 7900X beats the uber expensive 6930K, and I'm hoping to build with the 7920X (which is just $300 more than the 7900X) so it should have a wider margin.  Most Photoshop functions use just one thread, so clock speed is king. Note i9X will have another advantage with Photoshop, as the max boost turbo feature automatically picks the two fastest cores and runs them at 4.5Ghz   With much  faster memory, and uber fast NMVe drives,  there should be significant gains with a new build.

    https://www.pugetsystems.com/labs/articles/Premiere-Pro-CC-2017-1-2-CPU-Comparison-Skylake-X-Kaby-Lake-X-Broadwell-E-Sky…

    They have also test Ryzen with Photoshop, and found it wanting, so think carefully if you are considering saving some dollars with a cheap Ryzen build for Photoshop.

    https://www.pugetsystems.com/labs/articles/Adobe-Photoshop-CC-2017-AMD-Ryzen-7-1700X-1800X-Performance-907/

    davescm
    Community Expert
    Community Expert
    June 28, 2017

    If the Intel only has 3 years life then mine has done well - it was 4 years old, and it does get a hammering here.  When it failed, the base of the water block was very hot to touch. I half expected the processor to have cooked

    The Corsair is the H55 - single radiator , single fan and a direct fit replacement for the old Intel. I just scraped off the old thermal paste and dropped in the new water block (which already had paste on it). The corsair recommendation was to fit it with the airflow blowing through the radiator and into the case. I did not do that - mine blows out through the radiator. I didn't want the hot radiator air blowing onto the graphics card (which has two fans of it's own).

    Now it warms the room up nicely when 3D rendering.

    I'll watch your new build with interest. I am a year or so away from replacing this one (unless the processor expires early)  It still runs well and with 64GB RAM copes with most things I throw at it.

    Dave

    Zaid Al Hilali
    Community Expert
    Community Expert
    June 28, 2017

    Bugger indeed. Just like JJMack​ said, relax and celebrate your well earned Americas Cup

    Trevor.Dennis
    Community Expert
    Community Expert
    June 28, 2017

    JJ, right now we are pruning the roses.  We are pruning the vines as well.  There are so many here now, that they start pruning almost as soon as they have harvested, using imported seasonal labour from the Pacific Islands.  

    Our news has been 99.99% Americas Cup for two days now, and then we have sport, which is all about Americas Cup.  My wife will kill me if she sees this, but every time it came on the TV she kept ranting that she did not understand how this could be sailing, with all those people peddling bicycles.  It actually took me two or three days of this before I twigged that she thought the bike peddles drove propellers, and that's why the boat was so fast!!!  

    Zaid Al Hilali

    The new cooler is on its way from Auckland — where the next Americas Cup will be held — and I have fingers crossed that it will fix things and that my CPU is not fried.

    [EDIT]

    Phew!!!  I was just watching a YouTube video on fitting the big Nocua D14, and got to a part where he turned the mainboard upside down to fit a backplate.  For one terrible moment, I thought I was going to have to remove the mainboard, which would have been a nightmare because despite it being a big case (Coolermaster Storm Trooper), access is not great, and every SATA socket is used.  So I rushed out to the workshop and took the side covers off, and thank goodness, there is a large rectangular hole giving ample access to the back of the CPU.    I am 'so' going to get the new build put together for me.

    Zaid Al Hilali
    Community Expert
    Community Expert
    June 28, 2017

    Trevor.Dennis  wrote

    It actually took me two or three days of this before I twigged that she thought the bike peddles drove propellers, and that's why the boat was so fast!!!  

    Zaid Al Hilali

    Many thought the same over here in Dubai as you know the team named "Emirates Team New Zealand" whenever the footage comes up in the news I had to explain what the cyclists were doing on a boat!

    Here is a photo from my office in Dubai after the news…

    JJMack
    Community Expert
    Community Expert
    June 28, 2017

    Time to enjoy some New Zealand  Sauvignon Blanc you did move there enjoy, slow down sell the roses.

    JJMack