andrewb63619088

Participant

Question

my document doesn't show up when i open it

Forum|Forum|7 years ago
June 25, 2018
3 replies
396 views

This is a little hard to explain but this is what it looks like. Basically, i can edit it but nothing shows up. I can't figure it out and i have tried multiple search terms in adobe help but still can't get anything. P.S. i am used to photoshop cs6 as it is what i learned on in school.

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Community Expert

Community Expert

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

Kevin Stohlmeyer

Community Expert

Community Expert

I actually had the same issue come up today in my Photoshop Andrew. I had to reset and rebuild my preferences and it worked from that point on.

Preferences in Photoshop

andrewb63619088Author

Participant

sometimes the thumbnail shows the changes but sometimes it doesn't don't know if that helps

Kevin Stohlmeyer

Community Expert

Community Expert

Forgive me for the simple suggestion, but have you tried:

Fit to screen magnification

Turning off the application frame (under Windows menu)

Hitting "F" to rotate you out of full screen mode?

andrewb63619088Author

Participant

using windows doesn't have application frame option according to the forums

Kevin Stohlmeyer

Community Expert

Community Expert

Didn't know you were on Windows.

What version of windows and PS are you using?