Skip to main content
H
holy7
Participant
January 5, 2021
Question

My hotkeys and brushes deleted for some reason

  • January 5, 2021
  • 1 reply
  • 254 views

I opened up PS today to find all of my downloaded brushes have been deleted, whisked away, but the defaults sure are there! This was right along with my shortcuts, which seem to delete themselves often.

 

Is this just a me problem? The program doesn't hard crash on me, so I really don't know what the issue is and it's kind of rediculous you have to stop for 10-15 minutes to reinstall things every so often, especially when excited to get drawing.

Is there like a 'settings' I can back up with all this stuff on it? I get the feeling this ugly bug isn't going to be resolved cleanly, so I'm looking for how to more easily recover from it.

This topic has been closed for replies.

1 reply

Trevor.Dennis
Community Expert
Trevor.DennisCommunity Expert
Community Expert
January 5, 2021

Hi Holy

 

Can you find the brush and other presets on your hard drive? If the path to that file location has been corrupted for any reason, then Photoshop obviously won't be able to load and show them.  This link shows you were the presets should be.  (scroll down Windows).  It is a good idea to back up this file hierarchy.

 

Photoshop preference file functions, names, locations (adobe.com)

 

 

H
holy7Author
Participant
January 6, 2021

Thanks for the tip! So, should I find these files, I can basically save them elsewhere, and drop them in to replace the blank slates in the event this happens again? My tech knowledge is just above surface level, so sorry if this is a bit of a redundant question.

H
holy7Author
Participant
February 7, 2021

nah, not what im looking for and in fact, it seems to only be a way to give me a reference for my shortcuts, which i can more or less live without. This issue still lives on to this very day, haunting every waking moment I take to boot the program.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices