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Participant
December 31, 2017
Question

my large files with layers that should have black in the the background have a bunch of blue and red pixels ?

  • December 31, 2017
  • 3 replies
  • 434 views

my large files with layers that should have black in the background have a bunch of blue and red pixels in t ???

    This topic has been closed for replies.

    3 replies

    mglush
    Community Expert
    Community Expert
    January 1, 2018

    What file format is your file in? Was it shot in raw or as a jpg? Yes, please post a shot so we can see what you are dealing with.

    Michelle

    Participant
    January 3, 2018

    Hi Michelle

    I can¹t get it to recreate the problem, even though it was happening for

    several days in a row

    But when I was about 50% zoomed‹ it was shot in raw

    I will post when it happens again

    Ed

    mglush
    Community Expert
    Community Expert
    January 3, 2018

    Thanks Ed -- let us know if it happens again.

    Michelle

    Mylenium
    Legend
    January 1, 2018

    Update your graphics driver, check your hardware acceleration preferences.

    Mylenium

    Nancy OShea
    Community Expert
    Community Expert
    December 31, 2017

    What zoom level are you using?

    Can you post a screenshot of your workspace including the Layers Panel?

    Nancy O'Shea— Product User & Community Expert
    Participant
    January 3, 2018

    Hi Nancy

    I can¹t get it to recreate the problem, even though it was happening for

    several days in a row

    But when I was about 50% zoomed

    I will post when it happens again

    Ed