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Question

My MAC version of Photoshop makes the mouse shake and flicker

Forum|Forum|7 years ago
August 19, 2018
16 replies
3171 views

MacBook pro 2017 15inc ，The latest system ，Photoshop is also the latest，When I use Photoshop for a period of time it causes the mouse to vibrate and flicker, and when I quit Photoshop it returns to normal，My mouse is logi anywhere2s Wireless mouse，I tried the wired mouse, and it still does，This problem has been going on for a long time, and I hope to get help，I'm a legitimate copy of Photoshop

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科

科扬5E5C

Participant

hi，It has been four years, I am now using the M1 pro chip macbook, the system version is 12.4 pro photoshop version is 2022-23.4.1, but I will still encounter the problem you said, have you solved this problem? Could you tell me how to solve the problem?

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bosiy16682747Author

Known Participant

How uncomfortable, when can you solve？

gener7

Community Expert

Try this: Add your Photoshop CC 2018 app to the list like below.

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bosiy16682747Author

Known Participant

It's no use trying it

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bosiy16682747Author

Known Participant

Some people say that:

This is a bug of Mac OS 10.13. Starting from the 2016 MPB 15 inch version with amd independent video card, it will trigger when you open amd independent video card. In other words, any app that calls the independent video card will trigger this bug, such as photoshop.

I have reported this system bug to the United States, and their developers have replied that they have noticed this problem. Note that this bug is not present in 10.12.

Akash Sharma

Legend

Could you please check out our help article related to Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

This might help us identify if there is a specific advanced setting(Open Cl /Open GL support ot running the GPU in high performance mode)

Additionally, we'd love to get this problem submitted officially as a reported issue so the engineering team can get this recorded. Could you please post this feedback here: Photoshop Family Customer Community

Thanks,

Akash

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bosiy16682747Author

Known Participant

I haven't solved it yet

Akash Sharma

Legend

Hi bosiy16682747,

We're sorry about the frustrated experience with Photoshop. I've sent you a private message, please check.

Thanks,

Akash

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bosiy16682747Author

Known Participant

I discovered the specific reasons why ps and ai made the mouse flash and flicker：

First, I drag a layer inside ai to ps. In the second step, add a layer mask to the layer in ps. Third, draw it with a brush in the layer mask. And then you find out Mouse flicker problem；

Then you have to exit the ps to get back to normal

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bosiy16682747Author

Known Participant

help

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bosiy16682747Author

Known Participant

Some people say the new version consumes too much memory. Is my 16gb still not enough?

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bosiy16682747Author

Known Participant