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Known Participant
August 19, 2018
Question

My MAC version of Photoshop makes the mouse shake and flicker

  • August 19, 2018
  • 16 replies
  • 3171 views

MacBook pro 2017 15inc ,The latest system ,Photoshop is also the latest,When I use Photoshop for a period of time it causes the mouse to vibrate and flicker, and when I quit Photoshop it returns to normal,My mouse is logi anywhere2s Wireless mouse,I tried the wired mouse, and it still does,This problem has been going on for a long time, and I hope to get help,I'm a legitimate copy of Photoshop

    This topic has been closed for replies.

    16 replies

    Participant
    July 22, 2022

    hi,It has been four years, I am now using the M1 pro chip macbook, the system version is 12.4 pro photoshop version is 2022-23.4.1, but I will still encounter the problem you said, have you solved this problem? Could you tell me how to solve the problem?

    Known Participant
    October 2, 2018

    How uncomfortable, when can you solve?

    gener7
    Community Expert
    Community Expert
    October 2, 2018

    Try this: Add your Photoshop CC 2018 app to the list like below.

    Known Participant
    October 9, 2018

    It's no use trying it

    Known Participant
    September 17, 2018

    Some people say that:

    This is a bug of Mac OS 10.13. Starting from the 2016 MPB 15 inch version with amd independent video card, it will trigger when you open amd independent video card. In other words, any app that calls the independent video card will trigger this bug, such as photoshop.

    I have reported this system bug to the United States, and their developers have replied that they have noticed this problem. Note that this bug is not present in 10.12.

    Akash Sharma
    Legend
    September 17, 2018

    Could you please check out our help article related to Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

    This might help us identify if there is a specific advanced setting(Open Cl /Open GL support ot running the GPU in high performance mode)​

    Additionally, we'd love to get this problem submitted officially as a reported issue so the engineering team can get this recorded. Could you please post this feedback here: Photoshop Family Customer Community

    Thanks,

    Akash

    Known Participant
    September 13, 2018

    I haven't solved it yet

    Akash Sharma
    Legend
    September 14, 2018

    Hi bosiy16682747,

    We're sorry about the frustrated experience with Photoshop. I've sent you a private message, please check.

    Thanks,

    Akash

    Known Participant
    October 29, 2018

    I discovered the specific reasons why ps and ai made the mouse flash and flicker:

    First, I drag a layer inside ai to ps. In the second step, add a layer mask to the layer in ps. Third, draw it with a brush in the layer mask. And then you find out Mouse flicker problem;

    Then you have to exit the ps to get back to normal

    Known Participant
    September 10, 2018

    help

    Known Participant
    September 2, 2018

    Some people say the new version consumes too much memory. Is my 16gb still not enough?

    Known Participant
    September 2, 2018

    Who can help me solve this problem?

    Known Participant
    August 28, 2018

    Can adobe solve this problem?

    gener7
    Community Expert
    Community Expert
    August 28, 2018

    I'll see if anyone on Adobe Staff can contact you, seeing as we are volunteer support and users like yourself.

    Gene

    Known Participant
    August 28, 2018

    This problem seems to have been with me for years

    Known Participant
    August 27, 2018

    anyone can help me?

    Known Participant
    August 23, 2018

    Adobe officials seem to have done nothing about the issue