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Azeem ahmed
Known Participant
September 2, 2020
Question

my photoshop auto reset all settings and preferences every time I leave and come back.

  • September 2, 2020
  • 6 replies
  • 371 views

my photoshop auto reset all settings and preferences every time I leave and come back.

This topic has been closed for replies.

6 replies

September 2, 2020

ok


I see that you use Illustrator and Premiere Pro as well, one can only assume that they are pirated/illegal copies as well. You should give this a read

https://helpx.adobe.com/genuine/faq.html

Azeem ahmed
Known Participant
September 2, 2020

You're using Photoshop as a trial version

Adobe Photoshop Version: 21.0.3 20200115.r.91 2020/01/15: 21f283574f6 x64

The only version of Photoshop available for the trail is version 21.2.2

License Type: Tryout Version

Version 21.0.3 was released in January so you must be using a Pirated/illegal version

 


ok

September 2, 2020

You're using Photoshop as a trial version

Adobe Photoshop Version: 21.0.3 20200115.r.91 2020/01/15: 21f283574f6 x64

The only version of Photoshop available for the trail is version 21.2.2

License Type: Tryout Version

Version 21.0.3 was released in January so you must be using a Pirated/illegal version

 

Chuck Uebele
Community Expert
Community Expert
September 2, 2020

That's very odd. Have you tried reinstalling Photoshop, and if that doesn't work uninstall,  use the Creative Cloud cleaner, then reinstall? 

c.pfaffenbichler
Community Expert
Community Expert
September 2, 2020

You may want to check for permissions issues. 

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

September 2, 2020

Hi

What exact version of Photoshop do you have, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

Azeem ahmed
Known Participant
September 2, 2020

2020

c.pfaffenbichler
Community Expert
Community Expert
September 2, 2020

That’s not what Ged asked for.