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Participant
October 17, 2023
Answered

My photoshop file was destroyed

  • October 17, 2023
  • 5 replies
  • 501 views

I was working on a large Photoshop file for more than a day, and while I was working, the electricity went out. When the electricity came back, I opened the file and did not find the layers I was working on. What I found was a destroyed image.

Please what is the solution, I don't want to repeat what I was working on again

This topic has been closed for replies.
Correct answer jane-e

Well, you can always dig your heels in, grab the power cord, and yank 😉


Haha, you could...

....but you won't!  😊

 

5 replies

Trevor.Dennis
Community Expert
Community Expert
October 18, 2023

Have you not got auto recovery enabled?

It saves and updates a recovery file according to the specified time period, and if Photoshop successfully saves the file, it deletes the recovery file.  It has worked every time for me when Photoshop has crashed.  I can't think of any reason why it wouldn't also work with a power out.

 

I wonder if the sudden power loss does not give Photoshop time to make a note of the recovery file?  It usually loads the recovered files automatically, but I am not sure where they are located.

D Fosse
Community Expert
Community Expert
October 19, 2023

The recovery file(s) are deleted in an orderly shutdown sequence. Then on startup, Photoshop looks in this folder to see if there's anything there. Normally there isn't.

 

I'm not going to test this, but by logic autorecovery should work in a sudden power cut.

jane-e
Community Expert
Community Expert
October 19, 2023

@D Fosse 

Your UPS would kick in anyway and make it hard to test a sudden power cut 😊

Jane

D Fosse
Community Expert
Community Expert
October 18, 2023

+1 for UPS. A small price for peace of mind. I think I paid around $350 for mine a couple of years ago - it will keep computer and internet alive for about 40 minutes.

 

 

jane-e
Community Expert
Community Expert
October 18, 2023

@Amjad Habash 

 

In addition to what Ged and Axel said, invest in an Uninterruptible Power Supply (UPS).

"An uninterruptible power supply (UPS), offers guaranteed power protection for connected electronics. When power is interrupted, or fluctuates outside safe levels, a UPS will instantly provide clean battery backup power and surge protection for plugged-in, sensitive equipment."

 

See this guide for more info:

https://www.apc.com/us/en/support/product-support/ups-buying-guide-for-selecting-a-battery-backup-system.jsp

 

Jane

 

AxelMatt
Community Expert
Community Expert
October 17, 2023

As @Ged_Traynor wrote you can't restore the corrupt image. There's also no automatic save option in Photoshop.

In the future you should save your work again and again when you work in Photoshop (this also applies to other programs).  And periodically you should backup the files to a external drive, cloud etc.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Ged_Traynor
Community Expert
Community Expert
October 17, 2023

@Amjad Habash I'm afraid you may be out of luck, you should keep backups of your important files and do incremental saves as you're working on them