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Participant
May 8, 2022
Question

My Photoshop is always crashing.

  • May 8, 2022
  • 3 replies
  • 415 views

I'm using Windows 10 and the latest version of Photoshop updated. I can open the program normally but when I open a file, select a file such as jpg, the program crashes.I tried uninstalling and reinstalling, checking for updates. reset Preferences. But it still doesn't work.

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3 replies

Legend
May 9, 2022

@ANANYA24364488e4nr & @Kerven24365279glz3 I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

TheDigitalDog
Inspiring
May 8, 2022

When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop. 
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participant
May 8, 2022

I've been going through the same thing and none of the youtube tutorials on this subject even works. It's getting frustrating now