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Participant
June 18, 2022
Question

My PSD Files Are Gone From Creative Cloud

  • June 18, 2022
  • 1 reply
  • 462 views

When I opened my photoshop, I noticed most of my files were gone and the strange thing is that some files were saved, but they're old uncompleted versions of my work which is super fustrating. I've checked the trash on my computer and the deleted section on creative cloud like people have advised to do and nothing is there. I uninstalled my photoshop/creative cloud and reinstalled and they're still gone. I was hoping it was just a weird glitch, but I've restarted my computer and photshop so many times and no luck. I've just lost 2 years of work. Is there any way to get them back?

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1 reply

Derek Cross
Community Expert
Community Expert
June 18, 2022

Check if they've been saved to Adobe's cloud storage 

Participant
June 18, 2022

Thank you for the reply, but unfortunately they're not there

Derek Cross
Community Expert
Community Expert
June 19, 2022

Which version of Photoshop and OS?
Check in Photoshop preferences to see if it offers a clue to the default saving place (though reinstalling the application may have change that):

Edit > Preferences > File Handling > File Saving Options > Default File Location...