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R
ReDot
Participant
March 24, 2018
Answered

my tablet pen strokes as brush tool turns to hand tool drags.

  • March 24, 2018
  • 4 replies
  • 2245 views

     Hello,

so this issue happened to me this night while drawing;

i were stroking shade lines and zoomed and the problem just started here.

whenever i stroke with the pen it drag the whole canvas to the side or up(only direct left\right OR up\down :no diagonal )

and to describe it better it dosen't show the hand tool icon cursor it will go plank and move the canvas.

i looked after my wacom tablet's settings and everything is ok

tried an other program and it's fine it dosen't drag the canvas

and no my space bar isn't stuck

|

windows 10-creators update,

wacom intuos pro (model 2015i believe since there is no model number).

it just happened tonight.

    This topic has been closed for replies.
    Correct answer Elia Bonetti

    Hello,

    I've got the same issue, but I think it depends on the last Windows update, infact if I uninstall this , the issue disappears.

    Sorry for my English.

    4 replies

    ashleyh52820106
    ashleyh52820106
    Participant
    April 12, 2018

    You can also go into your Wacom Intuos properties settings and click on "mapping".  In the lower left corner you can uncheck "use windows Ink".  Then restart photoshop. I did this and it solved my brush tool behaving like the hand tool problem.

      D
      diketak
      Participating Frequently
      April 3, 2018

      Yes, I had the same problem. Uninstalling of Windows update KB4089848 helped. Uninstall and restart computer (and prevent autoupdate).

      Nickcruzzz0
      Nickcruzzz0
      Participant
      March 25, 2018

      Yeah, I've had the same problem all day. After thinking it was a problem with either my Wacom tablet and/or Photoshop, it's actually a problem with the latest Windows 10 update. After uninstalling it, PS works fine again. I don't know what about the newest update is affecting PS like that.

        R
        ReDotAuthor
        Participant
        March 25, 2018

        ;-; why would microsoft do such a thing

        Elia Bonetti
        Elia BonettiCorrect answer
        Participant
        March 24, 2018

        Hello,

        I've got the same issue, but I think it depends on the last Windows update, infact if I uninstall this , the issue disappears.

        Sorry for my English.

          R
          ReDotAuthor
          Participant
          March 25, 2018

          thanks that's saved me from breaking my tablet of anger

          I really appreciate the help

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