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Participant
January 29, 2009
Question

N-Trig Tablet Not Recognized

  • January 29, 2009
  • 40 replies
  • 54665 views
A few other HP and Dell tablet PC users and I have noticed that photoshop does not recognize the pressure sensitivity of the N-trig tablets. I bought this laptop thinking that it was Wacom because I knew it was pressure sensitive (which it is on a couple other programs) so I was a little surprised when I found out that there was more than one type of digitizer pen.

Is there a work around, patch or some other way to get Photoshop and Elements to recognize it?

I contacted N-Trig already and they basically said it's the software's issue.
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    40 replies

    Participant
    March 2, 2009
    @djw: I completely agree. I simply can't recommend Dell's XT2 to any of my graphic design buddies if it doesn't support the basic pen features we're used to. Especially given the price.

    I also question N-Trig's support... they don't seem to even recognize that a problem exist or at least state they're working on a solution in the future.

    Oh well, looks like I'm going with the Lenovo's ThinkPad X Tablet for now.
    Participant
    February 27, 2009
    Chris, I agree - this is entirely N-Trig's issue, not Adobe's. FWIW, I've now sent my tx2z back to HP (thank heavens for European consumer protection laws and their no-questions-asked return periods). I've also written to them complaining about this issue.

    It's a real pity that no reviews of the tx2z or XT2 have picked up on this point. It's an important point which IMO would be a serious deal-breaker for many people if it were more widely known. Also, negative reviews may be the only way to spur N-Trig into action.
    Known Participant
    February 27, 2009
    I was seriously considering buying a Dell Latitude XT2 to replace my current laptop (we are an all Dell outfit). If N-Trig's position is that they will not support WinTab then my response to their WONTFIX is WONTBUY (I'm not sure that's a reason code, but still)! A tablet with no pressure sensitivity in Adobe applications is useless to me. Is it worth me trying to put pressure on via my Dell account rep, or has anyone got any other suggestions?

    Ideally I'd want a tablet PC with a 100% Adobe RGB panel, a non-integrated GPU (though still low power) and Wacom Intuos 3 compatible (or Wacom equivalent) tablet features - which means tilt, rotation and airbrush wheel support. Surely I'm not the only one after the designer's / photographer's tablet PC?
    Chris Cox
    Legend
    February 27, 2009
    Well, we did work with Microsoft. But it sounds like N-Trig didn't. WinTab is currently the only way to get all the pressure/rotation/angle/other bits from tablets. The newer tablet API is very minimal, and doesn't supply all the needed information (it has other holes as well, but they're on the list to be fixed).
    Participant
    February 27, 2009
    I found an interview from last March with a VP in N-Trig, where he has this to say:

    "Our digitizers are pressure sensitive. Any apps that accept pressure sensitivity will show up. We are happy to work with developers to ensure compatibility to WinTab. For Windows pressure messages, WinTab is out of date and is a legacy. ISVs should work with N-trig and MS to make sure pressure is implemented."

    That's a somewhat mixed message, but that bit about WinTab being out of date and legacy makes it look a little like their response might be a WONTFIX.
    Chris Cox
    Legend
    February 15, 2009
    Tell them to support the full Windows tablet APIs, including Wintab.
    Participating Frequently
    February 14, 2009
    ok, so what api is adobe listening for? this would be the class or events that n-trig would have to dispatch events for, correct? if we know what ps is looking for then we can contact n-trig and have them support that api. tell us what to tell n-trig and everybody can mass email them and hp with this letter. thanks
    Chris Cox
    Legend
    February 10, 2009
    No, Adobe has no documentation on the tablet APIs we use. We shouldn't have to document that - the tablet maker should just implement the platform APIs for tablets. (but it sounds like this company may not realize that Windows has more than one API)
    Participating Frequently
    February 10, 2009
    Chris - What is the exact API hook called that Photoshop looks to for input from a stylus? Do you know of any documentation that is available from Adobe for companies looking to make their products fully supported by Photoshop in the area of pressure sensitivity? I am trying to get as much information together as possible so that N-Trig won't have to do all the leg work if we can actually convince them to put out these new drivers. Thanks.
    Chris Cox
    Legend
    February 10, 2009
    Nick - I think you've got the right idea.