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fernandof83880671
fernandof83880671
Participant
November 25, 2017
Question

NÃO CONSIGO BAIXAR O PHOTOSHOP

  • November 25, 2017
  • 1 reply
  • 200 views

EU FIZ A ASSINATURA MAS, QUANDO ENTRO  NO CATÁLOGO DA CREATIVE CLOUD NÃO APARECE A OPÇAO DE BAIXAR, SÓMENTE A DE COMPRAR

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    1 reply

    DelphiZoa
    DelphiZoa
    Participating Frequently
    November 26, 2017

    Hi Fernandof,

    I'm having a little trouble understanding your question (the automatic translation isn't clear). Are you trying to download via the Creative Cloud desktop app? If that is correct and you are not seeing the option to download, there are several things you can try. First, does your computer meet the system requirements for the version of Photoshop you want to install: Photoshop system requirements​? Second, have you tried the basic troubleshooting steps for downloading via the desktop app: Troubleshoot Adobe Creative Cloud download and install issues​?

    If none of that resolves the issue, please post a reply to this discussion letting us know a little more information. What is your operating system and what version of Photoshop are you trying to download? What method are you using to download Photoshop? Do you receive any error messages?

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