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michaell62021032
michaell62021032
Known Participant
September 22, 2023
Answered

Need Photoshop 2020 (v 21.2.12)

  • September 22, 2023
  • 2 replies
  • 7099 views

HI, Adobe is not helping me here. Any chance anyone has this link for me? My computer wont upgrade past high Serria

Thanks

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Readers have reported that Error Code 41 "Sorry, installation failed – Installer was unable to access a critical file/directory" a handful of times with CC 2019 over the past couple of years...

 

Here are the current suggestions to try in order to solve it, though for some reason, people have had varying success.

 

CC 2018 can be used as an alternative and doesn't seem to run into that error.


@ProDesignTools heard back from team - in short the permalinks are no longer being supported so if there are issues with an installer, there isn't anything that can be done. The focus is on moving foward with current and -1 version support only.

2 replies

Armadillo77
Armadillo77
Known Participant
December 13, 2023

My question is: Why is Adobe not making the Photoshop 2020 installer available any more, but is still updating my existing CC2020 programs?! 

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
December 13, 2023

@Armadillo77 note this post from Adobe: https://community.adobe.com/t5/download-install-discussions/download-older-versions-of-creative-cloud-applications/td-p/13796710

 

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    September 22, 2023

    You have to contact Adobe Customer Care and request for a download link for 2020. But it isn't sure that you'll get these.

    Adobe no longer will supply CC2020, 2021 installers via Support channels.

     

    As an altenative you find the installation files for CC 2019 here: All the New Adobe CC 2019 Direct Download Links, Now Available! | ProDesignTools

    I'll recommend to save the download files on an USB stick, hard drive or CD/DVD, but it isn't sure how long these links are available. 

    Many thanks to jim @ prodesigntools.com

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      September 22, 2023

      @michaell62021032  per Adobe as of May 2023 Adobe will no longer provide downloads via customer care. The only available versions are current and -1 (25 and 24) and version 22.2 (3D support). CC2020 installers are no longer available at all. As @AxelMatt pointed out, you can download from PDT for 2019.

        michaell62021032
        michaell62021032Author
        Known Participant
        September 23, 2023

        This link just takes you to adobe creative cloud and they have nothing. My amazing silver tower which works perfectly is now rendered useless because there seems no way to get a photoshop that works on my high sierra system. There must be a way to get a copy of photoshop that works, no? 

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