Neural filters not supported

Forum|Forum|4 years ago
May 19, 2021
4 replies
2382 views

After using the neural filters since their launch, after an update I got the "This filter is not supported on your system" message. Any solution?

This topic has been closed for replies.

J

Joshua23673233l5ux

Participant

Were you able to get a solution to this Dr. Netas? I have the same issue and nothing seems to work.

G

GordenFreemant

Participant

I just ran into the same problem.

My system is a desktop PC though, and as such, it doesn't have an integrated GPU it might fall back on.

The PC's configuration is as follows:
AMD Ryzen 9 3900X

32 GB RAM

Nvidia RTX 2070 Super

Windows 10 21H1

Nothing about this suggests that this computer can't handle Photoshop's neural filters. What gives?

KShinabery212

Community Expert

Any time I get an error message from an Adobe app.... I go into my computer settings and check to see if there is an update. 99% of the time there is. I then update my computer and I do not get the error message. I do not know what causes this... but... it always seems to be an issue of a new update for my system.

Let me know if that is it.

Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/