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Participant
February 3, 2024
Question

Neural Filters stuck loading v25.4

  • February 3, 2024
  • 1 reply
  • 251 views

I have never used Neural Filters before and when I tried to use it today the menu opened but it just loads  forever. I have tried the full and beta versions and the same thing happens.

 

I am using a 13" m2 macbook pro / 24GB ram / 1T ssd / macOS Sonoma 14.2 / Photoshop v25.4 & v25.5

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1 reply

Sameer K
Community Manager
Community Manager
February 22, 2024

Hey, @Danfc4. Welcome to the Photoshop Community. I'll help you figure this out. Before troubleshooting, update Photoshop to the latest version (v25.5) via the Creative Cloud desktop app & check if the issue exists. 

 

I'll move this to discussions for now. Ensure Photoshop has the required permissions on the macOS. Follow the steps shared here: https://adobe.ly/49joQ5o;

Let me know how it goes. Thanks! 

Sameer K