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A
A.wood
Participant
May 20, 2022
Answered

Neural Filters window in Photoshop is bugged for me on Windows

  • May 20, 2022
  • 4 replies
  • 449 views

I'm trying out the Neural Filters for the first time today and seem to have a possible bug.

I had an image open and use one of the filters, saved the file then closed Photoshop.

I return later and open photoshop again, choose a new image and then select Neural Filters from the top menu.

 

This time the window does not open to let me choose any filters, it simply applies the filter I last used with the image from the last session. There's no pane showing any options for the filter or any pane containing the filters to choose from.

 

Closing Photoshop and Creative Cloud then opening again has no effect.

I was using the previous version of Photoshop and have updated to the latest which also has not fixed the issue.

 

I don't see anyone else posting this issue so unsure if this is a bug or a me problem.

This topic has been closed for replies.
Correct answer J453

Sounds like you are selecting the wrong menu item in the Filter menu after you apply it. After you apply a filter, it gets slotted in at thte top. When you select the menu item circled in red below, it will apply the last filter you applied using the last used settings without showing the dialog/interface for the filter, If you select the menu item circled in green below, it will open the filter's dialog and let you adjust its settings.

 

 

 

 

 

4 replies

A
A.woodAuthor
Participant
May 22, 2022

Thank you for this solution, I was indeed selecting the top one!

J
J453Correct answer
Legend
May 21, 2022

Sounds like you are selecting the wrong menu item in the Filter menu after you apply it. After you apply a filter, it gets slotted in at thte top. When you select the menu item circled in red below, it will apply the last filter you applied using the last used settings without showing the dialog/interface for the filter, If you select the menu item circled in green below, it will open the filter's dialog and let you adjust its settings.

 

 

 

 

 

    A
    A.woodAuthor
    Participant
    May 21, 2022

    Hi there

     

    After resetting the preferences it worked no problem, however it sticks for the whole session. The same issue continues to happen until I completely close Photoshop and then open it back up again.

     

    This is version 23.3.2

     

     

    thanks

    nikunj.m
    nikunj.m
    Legend
    May 20, 2022

    Hi,

     

    We're sorry about the trouble with the Neural filters in Photoshop. Would you mind sharing the exact version of Photoshop you're using along with your computer's version of Windows?

     

    You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

    Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

     

    Let us know how it goes!

    Regards,

    Nikunj

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