Skip to main content
P
Philippe5EA0
Inspiring
October 24, 2020
Answered

Neural filters won't load at all and block Photoshop if opened image is 8bits grayscale

  • October 24, 2020
  • 2 replies
  • 1049 views

I posted the issue elsewhere, but it seems it got merged with another that has a different "correct" answer.

 

If you open a 8bits grayscale image and choose "Neural filters..." in the filters menu, Photoshop will spin a blue circle indefinitelt on the right panel and never open any filters.

 

Most menu items become unavailable and it's impossible to quit. You have to kill Photoshop in the Task Manager.

 

This is quite a serious bug.

This topic has been closed for replies.
Correct answer Philippe5EA0

Solution is to first convert the image to RGB.

2 replies

Bill_Meier
Bill_Meier
Participant
October 29, 2020

I have seen that too. While this isn't a fix if you hit <ESC> it will stop it loading and you can continue with editing or exit gracefully.

P
Philippe5EA0AuthorCorrect answer
Inspiring
October 24, 2020

Solution is to first convert the image to RGB.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices