New Document presets not saving

Forum|Forum|3 years ago
August 12, 2022
2 replies
1032 views

My saved document presets keep disapearing when I shut down my computer and then reopen photoshop. I am on a macOS monterey. Photoshop CC2022

macOS

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Correct answer melissapiccone

Try quitting PS - go to the file menu and choose quit. When you reopen PS your presets should be there. If PS doesn't shut down properly presets and preferences won't be saved.

melissapiccone

Community Expert

Are you quitting out of Photoshop before you shut down? There aren't any document specific presets in PS, can you be specific as to what is disapearing / resetting?

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist

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Catherine25616880np10Author

Participating Frequently

No I dont quit photoshop (just exit out of the window) What is disapearing are my document presets. When I go into file>new, click the download icon next to preset details and then click save preset. It saves under the saved tab but when I shut down my computer and come back the next day they are gone. (See images for more info)

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Catherine25616880np10Author

Participating Frequently

I forgot to add, version is 23.4.2

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