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Question

New update 24 jan 2018 mouse cursor flickering

Forum|Forum|8 years ago
January 24, 2018
7 replies
5145 views

Hello

When i updated photoshop cc 2018 today my mouse cursor is flickering , I cant control it , and I cant also center any image in photoshop cc 2018

What can i do Please ?

Thanks

This topic has been closed for replies.

M

M_Hasteley

Known Participant

Also had this issue (you can work around the off-centre thing by snapping the workspace off then maximising it, and fitting [ctrl-0] and then snapping it back on but it doesn't fix the cursor flicker). The Youtube fix didn't help but Adobe Cleaner tool seems to have done the trick, so far anyway.

L

laurensm77100896

Participant

You can find the solution here: worked for me for all Adobe software: Photoshop CC 2018 Flickering cursor/menus not opening Problem Fix - YouTube

V

V3Studios

Participant

I ended up having to downgrade to version 19.0 through the creative cloud app. After doing that the issue was solved. Going to stay away from 19.1 until this is resolved by Adobe.

R

romeozzzzzzzAuthor

Inspiring

problem Solved Finally

go to path : C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-ins\Spaces

rename file Adobe Spaces Helper.exe to Adobe Spaces Helper 2.exe

restart photoshop

jbm007

Community Expert

its because of "elevated user rights" during install.

Some files don't get over written properly.

Its a crap shoot. Some machines have proper user rights installed, some don't.

Not really a Adobe problem , but a OS issue.

V

V3Studios

Participant

Thanks jbm007 - It sounds like the solution is to install with admin privileges. Do you know of any way to install with elevated user rights through the Creative Cloud app?

I'm the admin (with full rights) for our office network and I have to say, while some of this might be an OS issue, every other piece of software we use has figured out how to properly overwrite files when updating...

V

V3Studios

Participant

I'm having the same issue. Tried looking for adware (which some people suggested) nothing found. I also tried removing certain extensions people recommended, but that didn't work either. Hope we get a fix soon.

Windows 10

Surface Book 2

R

romeozzzzzzzAuthor

Inspiring

I also looked for adware and nothing found , reset Photoshop preferences , uninstalled and reinstalled again 3 times but problem still here ... I can't know what can i do else ??!!

Windows 10 64 bit

R

romeozzzzzzzAuthor

Inspiring

Any help Here

I don't know what can I do !!!!