Newest Photoshop 2020 CC issues

Forum|Forum|6 years ago
January 29, 2020
1 reply
244 views

I have the latest update to CC 2020.

I can no longer use the save as function, nor can I use the new option from the menu.

In both cases, nothing happens after selecting them. I am able to export as without issue, but cannot save as, therefore I am not able to creat any PSD files.

Problem or error

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c.pfaffenbichler

Community Expert

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

L

LCMarlettAuthor

Participant

I have not installed any presets. I have one filter set installed, it works fine.

I went through the preferences and changed a couple of items that the newest update added (mainly related to file saving).

Still cannot create a new file and still cannot use save as command.

c.pfaffenbichler

Community Expert

»I went through the preferences and changed a couple of items«

Gave you reset the Preferences?

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