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Participant
February 10, 2023
Question

No se puede verificar el estado de la suscripción

  • February 10, 2023
  • 1 reply
  • 701 views

Me sale este texto al abrir la aplicación y de una vez se cierra. Tengo un mac M2

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1 reply

Community Expert
February 10, 2023

Do you have reboot your machine?

Please try to logout and relogin with your Adobe ID.

If this doesn't help, try to reset the Creative Cloud desktop app.  

Make sure it's in the foreground, then press: 

 

Win: Ctrl + Alt + R 

Mac: Cmd + Opt + R 

 

If that fails, try to repair:  https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participant
February 10, 2023

Hola:
Adobe Illustrator y Photoshop 2023
Mac OS Ventura 13.0.1

"No se puede verificar el estado de la suscripción"

Mac Book Air M2

Kevin Stohlmeyer
Community Expert
Community Expert
February 10, 2023