Not connected

Forum|Forum|7 years ago
August 19, 2018
2 replies
369 views

When attempting to activate, I have 4 choices one is to activate through the internet and then the display indicates I'm not connected...which is not true, I am through Safari.

This topic has been closed for replies.

Correct answer

Hi

It would help if you mentioned what version of Photoshop and OS you have and the exact error message you're getting

See if the below helps

Activation and deactivation troubleshooting

A

Anonymous

Correct answer

Hi

It would help if you mentioned what version of Photoshop and OS you have and the exact error message you're getting

See if the below helps

Activation and deactivation troubleshooting

jamese20477793Author

Participant

I’ve given up on Adobe….will use other exiting tool…After several thousands of dollars, it would have been nice to have kept the service. My life is too short for the frustration. thanks for your help, Jim

Derek Cross

Community Expert

Presumably you want to subscribe to Photoshop CC2018 – you do so by logging in to your Adobe account and downloading the application via the Adobe Creative Cloud application and use the program in the normal way. Adobe checks periodically online, possibly once a month, to check that you're up-to-date with your payments. There are various ways to subscribe, probably the Photographers plan is the best value, you get Photoshop and Lightroom for around $10 a month.

jamese20477793Author

Participant

NO, I’m not interested in newer photoshop. I had used CS4 (originally bought CS-both versions) but had not used this iMac for months and found CS4 and CS3 not working, need ing new java and passwords. I’ll probably give up on Adobe. thanks

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