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Participant
March 27, 2023
Answered

NVIDIA not supporting PS v24.3

  • March 27, 2023
  • 2 replies
  • 502 views

Since downloading PS v 24.3, the workspace oscillates between an all black and all white screen that will not allow files (TIFF or JPG) to be opened. I can open Nikon RAW files into the Camera RAW module, where they function normally, but the files fail to open in the workspace once I finish the RAW editing and click 'open'.

My system is an Asus UX303C Notebook with i7 processor and Nvidia 940M graphics card. I have updated all drivers for the graphics card.

I ran the Adobe creative cloud cleaner tool for 'all apps' with no issues detected. 

I have used Edit > Preferences > Technology Previews > Older GPU Mode. In this mode, I can open the files in the workspace, but cannot save larger file sizes (e.g. TIFF).

I have used Edit > Preferences > Performance to switch off the GPU. In this state, the processing/editing time is impossibly slow with extensive screen rastering.

I have set the Edit > Preferences > Performance > Cache Level to 4, as recommended.

 

Up until the most recent update of PS to v 24.3 my sytem worked perfectly, and immediately after the update this problem appeared. My Desktop also has the PS update to v 24.3 and uses a Radeon RX580 graphics card. It functions the same after the update as before. 

 

Suggestions?

 

This topic has been closed for replies.

2 replies

BruceK360Author
Participant
March 27, 2023

Thank you!

Disabling Native Canvas fixed the white flickering.