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luizm92535075
Participant
May 31, 2020
Question

O Photoshop está forcando o auto reinicio do meu computador

  • May 31, 2020
  • 1 reply
  • 330 views

Tenho um iMac de 2010 e ele está apresentando indicios de que vai parar de vez.

Subscrevo o Adobe Photoshop 2020 do Creative Cloud e apos alguns minutos de operação o App derruba meu sistema operacional (Mac OS High Sierra versao 10.13.6) e o computador reinicializa sozinho.

Até uns 2 dias atras havia a versão 2019 disponivel no meu computador mas hoje, 31 maio 2020, ela já não mais se encontra.

Gostaria de saber se é possivel trocar a versão atual 21.1.1 por uma anterior de 2019.

Cordialmente

 

I subscribe to Adobe Photoshop 2020 from Creative Cloud and after a few minutes of operation the App drop down my operating system (Mac OS High Sierra version 10.13.6) and the computer reboots itself.
Until about 2 days ago there was the 2019 version available on my computer but today, 31 May 2020, it is no longer there.
I would like to know if it is possible to exchange the current version 21.1.1 for a previous one from 2019.

Sincerely

 

This topic has been closed for replies.

1 reply

mglush
Community Expert
mglushCommunity Expert
Community Expert
May 31, 2020

Hi!

I would recvommend that you look at the system requirements for the version of Photoshop that you are using. Here is a document that might help:

https://helpx.adobe.com/search-results.html?q=hardware+requirements+for+photoshop+photoshop&facets_fields=%5B%22applicable_products%22%5D&post_facet_filters=%7B%22applicable_products%22%3A%5B%22Adobe+Photoshop%22%5D%7D&scope=%5B%22helpx%22%5D&subscope=%5B%5D&limit=10&start_index=0&sort_orderby=relevancy&sort_order=desc

Michelle

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