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Participant
October 16, 2024
Question

Older version of Photoshop can't be activated.

  • October 16, 2024
  • 2 replies
  • 168 views

I don't know if this is right  place to ask but I need help.

 

I bought PS (card key with a cd) years ago. Now my computer crashed last year so I couldent disable och log out on it. So when i got a new computer i tried to install it and it said it was already register and had to disable it. When I log in on my account it say i have no computer register. everything is log out but still i can't install it.

 

please help me as i do a lot of work in PS.

 

(and english is my first language it's Swedish)

 

[Mod: Title edited]
Thank you in advance

This topic has been closed for replies.

2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
November 15, 2024

@Mystic_knowledge3122 you can use the translate feature at the bottom of posts to convert to your lanugage and reply in Swedish if you wish. What version of Photoshop did you purchase? Customer support will not help @Rene Andritsch they only support current and one year previous.

Rene Andritsch
Community Expert
Community Expert
November 15, 2024

An installation CD sounds like a very dated PS version. I’m not even sure if that version runs on your current system. Maybe try customer support first: https://helpx.adobe.com/contact.html