Participating Frequently

Question

Once Photoshop is hidden, it doesn't show back up! [OSX] [2017]

Forum|Forum|8 years ago
April 21, 2017
17 replies
9868 views

Hi!

I'm working under Mac OSX 10.12.4.

I can't be sure 100% it's because I hid Photoshop CC or I selected another application and chose to hide everything else, but Photoshop CC often won't show back up once it's hidden. The menu at the top is visible, they all work, but no window or toolbar is visible, so unaccessible. If I go in the Window Menu and select whatever in there to show up, it doesn't do anything.

So all that remains to do is save my work, close the application and open it back up.

Would try flushing my preferences, but it's always a pain to put everything back to how I like it, so I just want to know first if this is THE ONLY WAY to solve this problem, or if it comes from something else.

From all the apps I have on my Mac, it's the only application that behaves that way. And I can't really tell how I get this result so I can reproduce it at will.

Have you guys ever met this problem before?

Thanks!

This topic has been closed for replies.

M

madhuk58781281

Participant

its easy resolve, go to windows -> workspace - > click on photography

D

drewb16298736

Participant

This just happened to me, and has done a few times before.

The way I got around it is to put PS in full screen mode, and then get out of it by hitting esc and it brings PS back in to focus. Hope that helps!

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mr.mabey

Participant

What worked for me:

quit photoshop
save all files to desk top as p'shop closes down
relaunch photoshop
drag & drop flies into newly launched photoshop

This bug sucks !

D

DirkD

Participating Frequently

What did NOT work for me :

- Hit TAB key

- Quit and restart PS

- Reboot system

- Reset workspaces and toolbars

- Delete Adobe Photoshop plist from system preferences

What worked for me (for now) :

Well, I got my toolbars and panels back in their normal condition by totally uninstalling Photoshop from the Creative Cloud desktop app (including all prefs). After reinstalling the program and restoring my workspace and prefs from a backup, I am again operational.

I am not happy with this "solution" but it works for me and it took me about 5 minutes which is acceptable for me.

However, I am not confident that this will last. If the problem returns I will post it here again.

Fingers crossed.

D

DirkD

Participating Frequently

I am running 19.1.1. on High Sierra 10.13.3. I can say the problem is NOT resolved. Still happens randomly.

Quitting PS and restarting my Macbook Pro also does not solve the problem. I can't find any way to get my toolbars and panels back.

Very frustrating, especially because this problem seems to exist for almost one year already without response from Adobe

:-(

N

Nicolas Deslé

Participating Frequently

Indeed, I thought it was in the last update but it still isn't. I also get no replies at all from Adobe, no wonder more and more people are converting to alternative tools like Sketch, at least they have the decency to fix their bugs.

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Nicolas Deslé

Participating Frequently

It looks like in the last update (19.1.1) they resolved the problem, but still touching wood.

L

LWAA

Known Participant

I have the same problem too - it's infuriating!

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Nicolas Deslé

Participating Frequently

Yup, even the last update did not fix it, Adobe help please, I had to force quit PS four times today and had to redo lots of work.

Come on Adobe! I do not pay 50€ a month for this!

SkyOneAuthor

Participating Frequently

Actually, the problem doesn't prevent you from saving each document and close them one by one. Go to the Window Menu and at the bottom, select each file already opened and save them. Then close Photoshop and reopen it. Everything should go back to normal afterward.

This still is only a way not to lose any work done, it doesn't solve the problem.

I still use Mac OSX Sierra (too afraid of the problems it may lead to with Adobe products!!!) and the problem occurred only once in the last 3 months. But this doesn't mean the problem is not there. Do people have experienced the same problem on Mac OSX High Sierra?

B

benf89003388

Inspiring

If you cursor to the bottom of your screen and click "Photoshop" icon in the pop up menu/toolbar it should make the screen visible again. This works for me on Photoshop & Premiere when I encounter this issue.

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Nicolas Deslé

Participating Frequently

You mean click it in the dock?

B

benf89003388

Inspiring

Yes, click the application in the dock. (Sorry, wasn't aware that's what it was referred to)

spdorsey6969

Inspiring

I am experiencing this issue as well. Which COMPLETELY SUCKS because I need to save, but I cannot. I stand to lose hours of work because Adobe doesn't think it's important to debug their apps.

Anyway...

It seems to me that the app is hidden, and then a dialog is open (or the app requires attention in some other way - perhaps a mouse click on a button?). That keeps the app from progressing in any way, including becoming visible.

Not sure how to get past it, just my 2 cents.