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Known Participant
May 4, 2021
Question

Open CL greyed out - Catalina

  • May 4, 2021
  • 1 reply
  • 1833 views

Hi

Probably due to an update of Creative Cloud (?), Open CL cannot be activated anymore. The result is that Plugins such as Luminar 4 by Skylum do not work properly anymore. The result they are sending back to Photohop appear black. This is the case one more than one Mac running latest version of Catalina (10.15.7) – and it is a pure nightmare. I was hoping that Adobe would be able to fix GPU issues - and am quite disappointed. Hope that it will be fixed soon again. Fortunately it is still working ith a MacPro and Mojave...

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1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
May 6, 2021

This is being widely reported.

Reinstall a previous version of Photoshop from the CC desktop app for now.

macz5024Author
Known Participant
May 7, 2021

Thanks - I have downgraded this way to 22.3.0 and 21.2.6 but none of these steps worked. It looks as if there are some changes under the hood with Creative Cloud as well inhibiting OpenCL with Catalina.

Maybe you have a good idea for solving this - or which version should be working properly for now?

Kevin Stohlmeyer
Community Expert
Community Expert
May 10, 2021

Go to preferences/performance under advanced settings and make sure "Use Open CL" is off.