Open Gl Disabled on my IMAC after updating to 2020.1.0 and later to 2020.2.0

Forum|Forum|5 years ago
June 27, 2020
3 replies
291 views

Please help

I am running High Sierra on my iMAC, 20 RAM and SSD

After updating to version 20.1.0 I noticed to my great dismay that Open GL is dimmed out!!Any idea?

I

This topic has been closed for replies.

R

RobbI69

Participating Frequently

Hi

There are issues with Photoshop version 21.2 to detect some GPU's and it has been reported to Adobe

https://feedback.photoshop.com/photoshop_family/topics/bug-in-photoshop-version-21-2-not-detecting-o...

The only option in revert back to 21.1.3.

Hopefully, Adobe will fix the problem in next update

H

hanil7upAuthor

Inspiring

Cheers. I only hope they will be prompt 👍

D Fosse

Community Expert

Changed code in Photoshop can imply changed calls to the video driver. This can expose latent driver bugs you didn't see before.

But before you complain to Apple about driver bugs, try to reset Photoshop preferences. The prefs file is resaved on every application exit, and errors accumulate. A corrupt prefs file can cause unexpected and erratic behavior.

c.pfaffenbichler

Community Expert

Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://community.adobe.com/t5/Community-Help/Guidelines-Tips-for-the-Adobe-Forums/td-p/4788157

What is your GPU?

Is it one of the recommended ones?

https://helpx.adobe.com/photoshop/system-requirements.html

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