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Veni Cee
Participating Frequently
February 23, 2022
Question

opened filed but can only see black screen (i can see the layers on the side bar)

  • February 23, 2022
  • 1 reply
  • 159 views

Hi Everyone

 

I'm just testing out the latest PS and I seem to have done something to make my image not appear in the main section.... I can see the layers of my work in the side bar- but only black in the main area.  Prior to saving my file, I unintentionlly chose postcard on one of my layers, which brought up a little black box in the top left corner of the main editing area.... I couldnt get rid of it, so I saved my file to my computer and then when I opened it back up there only a black screen, please help!

 

see image below:

 

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1 reply

Stephen Marsh
Community Expert
Stephen MarshCommunity Expert
Community Expert
February 24, 2022

@Veni Cee 

 

Preferences > Technology Previews > Tick the "Deactivate Native Canvas" option

 

Zoom in and out multiple times until you can see the image. Sometimes this could be white, or red, green or blue.

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