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I
INGRIDINKS
Participant
October 21, 2020
Question

opening HEIC

  • October 21, 2020
  • 2 replies
  • 300 views

I am trying to open HEIC files from my Iphone on Photoshop CC - up to date through today 10/21/20 on my PC.  It says that the format is not supported by Camera Raw, although I read that Adobe does support this format on this version of PS CC.  I have rebooted after the update, but still get the message that the File format is not supported by Camera Raw.

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2 replies

Stephen Marsh
Community Expert
Stephen MarshCommunity Expert
Community Expert
October 22, 2020

It works on the Mac version but not Windows, it is rare that Adobe don't offer feature parity unless leveraging an OS specific function.

L
Lightboxx
Inspiring
October 22, 2020

there is a feature request for heif/heic support in the feedback forum.... from 2013 i think.

 

adobe just does not care....

Chuck Uebele
Community Expert
Chuck UebeleCommunity Expert
Community Expert
October 21, 2020

You need to use Lightroom to open it into PS. They need to fix this.

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