Skip to main content
P
PAUL22367240phaa
Participant
December 22, 2021
Question

Opening jpeg in Photoshop

  • December 22, 2021
  • 2 replies
  • 169 views

Good afternoon, my Graphic Designer is experiencing the following issue: 

When trying to open a jpeg file in Photoshop directly from our server network. The usual method is double click on the file and it opens in Photoshop. I get a disk error message and then Photoshop stops responding and I have to relaunch it. 
 
It works fine if I drag the jpeg to my desktop and open in Photoshop from there.
 
I am using OS Monterey  (screen shot 3) and Photoshop 2022. I had this problem with OS Catalina as well. The rest of the Creative Cloud apps open fine from files on the server. 
 
With thanks, Paul
This topic has been closed for replies.

2 replies

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
December 22, 2021

Working directly off a server is not recommended and has never been supported by Adobe. They specifically warn against it, and this is exactly the kind of thing that can happen.

 

https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html 

 

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    December 22, 2021

    What type of server is this. Do a command I on the server icon and post a shot or let us  know if you are conecting SMB: or AFP:

     

    What happens if you rename the ,jpeg to .jpg, I find .jpg to be more stable. Try dragging the image to the phtoshop icon in the dock. Do a commadn I on any .jpg on server, what program  is it set to open with?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices