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Participant
December 30, 2020
Question

Opening older version files in photoshop 2021

  • December 30, 2020
  • 2 replies
  • 5001 views

How do I open my older files in photoshop 2021?  I have a lot of work saved from many years ago that I want to open but I get an error message stating that the psd file is not recognized.  It makes no sense that a photoshop file is not recognized by photoshop.

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2 replies

gener7
Community Expert
Community Expert
December 30, 2020

Check 2021's File Settings as shown in this screenshot. Does this help?

 

KharumAuthor
Participant
December 30, 2020

Still doesn't work.

gener7
Community Expert
Community Expert
December 30, 2020

I see the files are grayed out with a cloud next to it. Is it stored on your local computer drive or a cloud or other remote server?

Peru Bob
Community Expert
Community Expert
December 30, 2020

Are you positive it is a PSD and not another file with the wrong extension?

KharumAuthor
Participant
December 30, 2020

Very positive.  I created the files in photoshop in 2011-2018.