KRZYSZTOF24389627li31

Participant

Answered

opening photos

Forum|Forum|3 years ago
March 23, 2023
1 reply
317 views

Hi
I need help.
I don't know if it matters but after updating photoshop after opening the photo (no matter what format) the photo opens but you can't see the image only blinks the whole photo once in white once in black and so all the time I don't know what to do??

Windows

This topic has been closed for replies.

Correct answer jane-e

@KRZYSZTOF24389627li31

Try this: Preferences > Technology Previews > "Deactivate Native Canvas"

Jane

Community Expert

Correct answer

Community Expert

@KRZYSZTOF24389627li31

Try this: Preferences > Technology Previews > "Deactivate Native Canvas"

Jane

KRZYSZTOF24389627li31Author

Participant

Thank you very much for help.
Treaz everything works.
Did updating the program cause this situation??

Regards

Community Expert

Community Expert

You're welcome @KRZYSZTOF24389627li31 .

From Pete Green, "this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12. "

https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-photoshop-strobes-black-and-white-when-attempting-to-open-a-photo/m-p/13648622#M716195

Deactivating native canvas is a work-around for older GPUs.

Jane