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Lively_Daisy5C48
Participant
April 17, 2023
Question

Ouverture d'un fichier

  • April 17, 2023
  • 2 replies
  • 133 views

Bonjour, 

depuis une semaine il m'est impossible d'ouvrir des ficihers, cela me dit "impossible d'ouvir "page-5" en raison d'une erreur du programme". Qu'il soit au format pdf ou photoshop rien n'y fait, ça ne marche pas. Que suis-je sensé faire? 

Merci beaucoup d'avance!

This topic has been closed for replies.

2 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
April 17, 2023

Hi @Lively_Daisy5C48 sorry to hear this.  As @Ged_Traynor states, a manual prefs resetting could solve this.

 

Are you able to open ANY file, if so:

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
April 17, 2023

@Lively_Daisy5C48 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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