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Participant
March 10, 2021
Répondu

P: Pen Tool Not Working as it should

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

Meilleure réponse par nikunj.m

Hi,

 

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

338 commentaires

Inspiring
April 15, 2021

Oddly enough, you do not work on the work path! Create a work path, and just leave it in the list of paths. Create as many new paths as you like while leaving the work path alone, and the other paths behave normally.

Participating Frequently
April 15, 2021

As long as you are working on the path...no problems, but once you close the path and wan to make changes by deleting a node and reconnection.... does not work

c.pfaffenbichler
Community Expert
Community Expert
April 15, 2021

And again … 

Maintain a Work Path. 

Then working on named Paths should function as expected. 

Participating Frequently
April 15, 2021

As well, I've been using PS since the very beginning, and it seems that they are just rolling out updates and not checking what they have broken...... really sloppy!

Participating Frequently
April 15, 2021

That's the first thing I tried and it does not work..... had to go back to the previous version and all ok

Participating Frequently
April 15, 2021

I agree..... lost time and money as well

ReneDamkot
Inspiring
April 15, 2021

Agree. I've been using PS since PS 4.0

PS CC 2021 crashed on me three times this week alone, that was enough for me.

Now I've (again) gone back to using PS CC 2019, since that's the only version on my system that more or less works as it should and is stable.

I'd very happily fork over a few hundred $ to Adobe, if that provided me with a perpetual licence for a stable, bug free version of PS. So I could use that for a few years to get more work done with less frustration and less 'updates'.

If I didn't work in an industry that expects me to use PS, I'd been looking at other software by now (but obviously, 25+ years of experience with software also has you kinda 'locked in').

Angus_Hume
Participating Frequently
April 15, 2021

Agreed. I've used Photoshop since the beginning. It is really dismaying to see Adobe dropping the ball on established workflows. This is just one of many, many issues. I would guess Adobe is eying new lucrative markets rather than older customers. A lot of my customers have fitted out their marketing staff with the Creative Suite, and newer features and marketing certainly seem to be selling the idea that anyone can be a creative expert with a couple of clicks. Even at this one company Adobe now has at least 10 subscriptions vs one designer. Not hard to see where the money trail leads. Likewise products like Dimensions which is eating into the 3D side of my business. Of course when you are as deep in the Adobe fold as some of us long term users it can be more difficult to migrate to other tools. But every time they break another workflow they make it easier. Now I'll just get back to renaming all my Jpegs and PNGs that have "copy" tacked on the end.

jgraston
Participant
April 15, 2021

*kerrymaxwell

The workaround is in no way complicated or time-consuming. It's one more click of the pen tool to create a work path. 

I think the majority of the frustration coming from participants in this particular thread is not coming from the hassle of an additional click of the pen tool in order to create a work path as you've otherwise pointed out is not complicated or time-consuming. In my case, the frustration was and still is the fact that I spent hours trying to figure out why my muscle memory with the tool was failing me.

Once a user has learned by habit how to accomplish a series of tasks and can do so without thinking - a certain amount of trust is then baked into every user session thereafter. Although it may be a trivial thing to you or an Adobe programmer to add or remove a click to tools or workflows here or there - it is by far a short sighted perspective and lacks the professional user empathy we pay for.

We expect our payments to Adobe and their programmers to be of fair enough trade in value for maintaining a consistent bug free software environment. The payments are made with an expectation, agreement and condition that we're able to use the software as experienced at purchase time - and not on the condition or promise from Adobe that they would eventually deliver bugs into tool functionality that initially existed as bug free, and or introduce useless new features that inherently crowd the essential toolset and introduce inconvenient marketing noise into application startup with every new update. I can understand over-hating or over-doing the complaining if this were open-sourceware or freeware but it is not that. Not that at all.

If you're paying for CC and you're not frustrated with the state of affairs in updates and bugs by now - perhaps this 'unknown' additional click in creating a work path with the pen tool gets you thinking about the value exchanged for your monthly payment to Adobe.

~ you’re never too old for a happy childhood
Inspiring
April 15, 2021

Create a work path by clicking in the image with the pen tool with no paths selected, and leave it in the path list. You can then create new paths and work on them normally, and the connecting path between points will show.