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Shay_HCL
Inspiring
February 23, 2026
Question

P: Photoshop 27.4 (GA) Export As says "An unknown error occurred."

  • February 23, 2026
  • 12 replies
  • 189 views

New realease 27.4 - Can't Exports Artboards as JPG and others formats (ctrl+alt+shift+W) 

Whenever you try to export artboards with 'Exports As' and choose JPG, it shows unknown error in all of them. Doesn't matter which way you try to do this or format - the window export is freezed (grey) - not JPG or PNG or others.
*it's also happen in the beta version.
 
Photoshop Ver: 27.4.0
Beta Ver: 27.5.0
 
We'll be glad for a quick reply asap.

 

 

      12 replies

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      Joe_Man
      Joe_Man
      Participant
      February 21, 2026

      I’m currently experiencing issues with exporting photos in that latest download of Photoshop (v27.4).  When I use the “Export As...” function  the screenshot is what I see and I’m not able to use any of the drop downs.

      Is anyone else experiencing similar issues?  

       

       

        joeh87907460
        joeh87907460
        Inspiring
        February 23, 2026

        That’s the same trouble I’m having with it. When I use the “quick export as jpg”, it brings up the save dialog box just like usual when exporting a jpg, and then I click “Save” and it appears to be exporting it, then the dialog closes. I look at the folder in Explorer and find that no jpg has been exported. 

        Then when I use the Save As, I get the exact same thing as in your screenshot. They need to fix this now, and prorate the next month’s charge so that we are paying for a useless, broken product.

        Joe_Man
        Joe_Man
        Participant
        February 23, 2026

        ​@joeh87907460 that’s good you can at least see something.  I’m not even able to access the drop down boxes, and I don’t see a preview of the image I’m trying to export.

          Joe_Man
          Joe_Man
          Participant
          February 21, 2026

          Is anybody else experiencing issues with exporting when using v27.4?

          Every time I try to export it gives a message stating, “an unknown error occurred.”

            Norberto Gonzi
            Norberto Gonzi
            Participant
            February 26, 2026

            A mi, estuve editando los ultimos 6 dias y solo desde que actualice aparecio el error con mismos archivos base a exportar as como jpg. Hay espacio, no cambie preferencias...etc ufff

             

            Norberto Gonzi
            Norberto Gonzi
            Participant
            February 26, 2026

            Listo. Instale la 27.3 y funciona todo de vuelta!!!!

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