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Participant
May 4, 2020
Question

Password reset

  • May 4, 2020
  • 1 reply
  • 208 views

When I opened Photoshop today I rec'd a notice that for security I needed to reset my password. I followed the instructions but each time I reset my password and try to open photoshop the same message appears that I need to reset my password. I've done this 3 times now and I keep getting the same message to reset my password. I'm unable to close the window without the program closing. At this point I'm unable to use the program.  What can I do to fix this?

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1 reply

Derek Cross
Community Expert
Community Expert
May 4, 2020

Which version of Photoshop and OS?