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K
Krista5C88
Participant
August 16, 2022
Answered

Pattern Preview doesn't work with latest Monterey update 12.5

  • August 16, 2022
  • 2 replies
  • 358 views

Hi, I use Pattern Preview pretty much every day (I'm a surface designer) and it was working fine until I installed the latest Monterey update v12.5 to my imac (2019)

 

Now I get this message and cannot see the actual preview. I know that it was caused by the update because I didn't change anything else and Pattern Preview still works fine on my macbook pro (2017) where I did not install the latest Monterey update. Please advise how to fix this issue, thanks!

 

 

This topic has been closed for replies.
Correct answer chad.rolfs

It looks like for some reason, you have OpenGL disabled in Photoshop prefs.  Go to Preferences > Performance and make sure Use Graphics Processor is checked.  Also go to Preferences > Technology Previews and make sure Deactivate Native Canvas is NOT checked.  Then restart Photoshop.  

2 replies

K
Krista5C88Author
Participant
August 17, 2022

THANK YOU! That fixed it. The "Use Graphic Processor" was checked but so was "Deactivate Native Canvas". Unchecking that fixed the problem. It's strange, because I didn't mess with any of those settings, but I'm grateful that it's working now. Thank you, I really appreciate it! 

chad.rolfs
chad.rolfsCorrect answer
Participating Frequently
August 17, 2022

It looks like for some reason, you have OpenGL disabled in Photoshop prefs.  Go to Preferences > Performance and make sure Use Graphics Processor is checked.  Also go to Preferences > Technology Previews and make sure Deactivate Native Canvas is NOT checked.  Then restart Photoshop.  

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