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Participant
January 29, 2019
Question

Pen Pressure not working anymore (UGEE-1910B)

  • January 29, 2019
  • 1 reply
  • 1581 views

After a new update, my Photoshop stopped sensing my UGEE Tablet settings. I no longer can use the buttons on my pen and use the pen pressure. The pen pressure sensitivity issue is the biggest problem for me. I know my UGEE drivers are updated and work fine because I am able to open other drawing softwares and my pen pressure works just fine.

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1 reply

Trevor.Dennis
Community Expert
Community Expert
January 29, 2019

What action resulted in the loss of Pen Pressure?

Was it when you installed CC2019?

If you are using a Windows system, are you using the WinTab API?

Tablet support for Photoshop on Windows 8

You probably won't be able to turn off Windows Ink with a UGEE tablet, but you can still set up the PSUserConfig.tex file.

Participant
January 29, 2019

Hi Trevor!

Yes, It was after an update. It used to work fine before. I do use Windows 8 but I have no idea if Im using WinTab API.

How can I check that?  Furthermore, where can I set up a PSUserConfig.tex file and how?