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can@gripin
Participating Frequently
February 20, 2020
Answered

Performance problems in Photoshop

  • February 20, 2020
  • 1 reply
  • 200 views

i run mac osx mojave and the latest photoshop.
since a few days i did the last update and since then i have severe performance problems.

it does not matter the file is big or small, after almost every shortcut the spinning ball make his game.

after a few seconds, i can go on with work. but this happens dozens of times on each picture i am working with. i know this is new, last week i did not have this issue and actually nothing changed unless the update to version 21.0 (now 21.1).
is this issue known or am i the only one?

This topic has been closed for replies.
Correct answer c.pfaffenbichler

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

And what have you done performance-wise so far? 

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

1 reply

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity ExpertCorrect answer
Community Expert
February 20, 2020

What have you done for trouble-shooting so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

And what have you done performance-wise so far? 

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

C
can@gripinAuthor
Participating Frequently
February 20, 2020

hi and thnk you for your fast support.

 

turning off graphics processor i already treid but did not help - BUT restoring preferences seems to work.

actually running smooth and fast - cool :-)))

only the issue with my short cuts i have to resolve.
will try later to delete all of them and reimport or set them new manually. maybe this helps.

 

 

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