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Known Participant
June 10, 2023
Question

Personal gradients missing after Photoshop update

  • June 10, 2023
  • 1 reply
  • 409 views

Hi there, I updated from Photoshop from version 24.0.1 to 20.4.5 and all my personal gradients are gone. I checked the presets > gradients folder, it's not there.

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1 reply

Bojan Živković11378569
Community Expert
Community Expert
June 10, 2023

Gradients are saved or not? If you are not saving presets in some cases you may lose them.

 

There is still chance if you have backup or backup of preferences file.

Known Participant
June 12, 2023

Thank you for the reply, I believe they are saved, but I haven't exported them into a gradients file recently, I had just assumed Photoshop was doing it for me considering they loaded up every time I opened Photoshop. The only backup I could find was an older one that only had about 10% of my gradients.

I work with gradients a lot so it was nice having my own presets saved, it's ok though, I'll just make new ones and be wary about exporting them more often to retain backups. Thanks again for the reply! Perhaps Adobe should address this though so that people aren't punished for updating to the newest software.