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daniel quiros
Participant
April 22, 2020
Question

Phosotoshop black screen

  • April 22, 2020
  • 1 reply
  • 160 views

Hi!

I've already installed the new version of Photoshop (21.1.2),

and whem I open an document, with layers I'm only view a black screen.

I can see the layers box, and I try to scale some element, I see the 

lines, but I can't see the element all the screen in black.

 

Can anyone help me?

Thank you in advance

Cheers from Barcelona

This topic has been closed for replies.

1 reply

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
April 22, 2020

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

 

Edit: 

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

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