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Kevin5E66
Participant
October 23, 2020
Question

Photo not supported

  • October 23, 2020
  • 3 replies
  • 277 views

Just downloaded photoshop for iPad Pro and am running iOS 14.0.1. I am completely unable to upload any picture, in any format. Apparently every picture is unsupported? Is this app trash?

This topic has been closed for replies.

3 replies

M
M Shaw
Participating Frequently
October 23, 2020

Sorry for the frustration this is causing. Apple made a change on allowing applications access to Photos. You need to go to Settings application, scroll down to Photoshop and on the right side tap on Photos and allow access to all Photos. We are working on geting better messaging in the app for this and to avoid getting into that state in the first place.

E
Eager_musician15C3
Participant
October 23, 2020

I am so frustrated because this is not what I paid for. If I can not upload a photo what is the point of photoshop! 
adobe please respond and fix!

L
Lilla0D45
Participant
October 23, 2020

Hi, the same problem here

it can not upload any picture, says the file format is not readable

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