Photosho not loading

Hi,

If anyone can help.

I recently bought a new Dell (Windows 10) with Adobe Photoshop and Elements.

I got them running but now when trying to load Photo Editor (which seems to be Photoshop) from what I believe they call the Splash Screen nothing happens.

The Video Editor button on the same screen opens up OK in Elements.

I have tried re-installing Photoshop to no avail.

Any ideas.

Thanks

Clive