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tylerwahl
Participant
September 12, 2019
Question

Photoshop

  • September 12, 2019
  • 2 replies
  • 312 views

I just got a new computer, with more storage than my old one, and after downloading my adobe applications I'm unable to use my photoshop. All the other applications work except for photoshop. When I open it, it says that the scratch disks are full, I've upgraded my iCloud storage like it recommended and cleared my scratch disks but the message still shows every time I open the app. 

 

 

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    2 replies

    A
    Anonymous
    September 12, 2019

    Hi

    How much free space do you have for the scratch disk, try holding the Ctrl + Alt keys while launching Photoshop and you should get a screen like this, you should then be able to select a scratch disk with enough space

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    September 12, 2019
    Do not use remote sources like iCloud as a scratch disk. Use a local disk whenever possible.
    D
    Community Expert
    DaveJCummingsCommunity Expert
    Community Expert
    September 12, 2019

    How much storage and RAM do you have on your computer? 

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