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L
Lech5EA8
Participant
April 19, 2021
Question

photoshop

  • April 19, 2021
  • 6 replies
  • 2079 views

I've been seeing this message in Photoshop for several days when I want to animate my character in 3D: 3D ANIMATION SERVICES (PREVIEW) UNAVAILABLE - No internet connection detected. It always worked on different computers and different photoshop. What happened!

This topic has been closed for replies.

6 replies

Ussnorway7605025
Ussnorway7605025
Legend
July 22, 2021

fyi

https://substance3d.adobe.com/magazine/the-substance-3d-add-on-for-blender-is-here/

 

just to add some news to this thread Adobe has kind of jumped into bed with with Blender making plugins to try joining Mixamo \ Fuse animations into Blender as a workflow... its early days yet guys but there is some value here for people that don't want to pay extra for Substance while learning the basics of 3D

Pablo Casey
Pablo Casey
Participating Frequently
July 21, 2021

It's so frustrating, I keep trying to find workarounds, including simply uploading the models to Maximo, applying the animations, then downloading them and utilising them, howevfer, mostly I get just the t-pose rigged character, or the Aniamtion with bone rig, without the skin. when I finally found the Download with Skin Option, it process the download, but the moement it actually starts to save the zip file, hte Web Page Mysteriously loses connection? What? So it wont download your fully animated and skinned model. There is no doubt that this was purposely done?  Why are Adobe torturing their own paying subscribers like this.  

R
rickm28835232
Participant
May 10, 2021

The 3D animation service (preview) in the properties panel is unavailable -No internet connection detected. I have an internet connection and I am signed in to the creative cloud. Has Adobe stopped this? There is nothing available under Preferences- Technology Previews to turn on.

 

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
May 10, 2021

"The 3D animation service (preview) in the properties panel is unavailable"???  The only preview area I see in Photoshop's Image area. I see no preview area in the properties panel?

JJMack
R
rickm28835232
Participant
May 10, 2021

A Mixamo 3D rigged object which was originally created in Fuse and saved in the Library. I have used this object in the past and other Mixamo objects.  With the 3D "Skeleton" layer selected and the little man icon in properties selected there should be a list of animations available. However, all that is sown is the message 3D ANIMATION SERVICES (PREVIEW) UNAVAILABLE:
- No Internet connection detected.

This never used to happen and since Adobe still has Mixamo I thought that this feature was still active.

    P
    Pointless Illustrations
    Participant
    May 5, 2021

    Also having exact same issues, can anybody help please???

    L
    Lech5EA8Author
    Participant
    April 21, 2021

    Hi,
    Operation of a monopoly? Has Adobe Corporation disabled 3D character animation in Photoshop that was previously done in Adobe Fuse? Support for Adobe Fuse has been disabled on 9/20/2020. but Fuse character animations worked in Photoshop until April 2021? Now there's no choice! There is only one possible move if it has already been assigned to a specific character model. Photoshop displays the following message: 3D ANIMATION SERVICES (PREVIEW) UNAVAILABLE - No internet connection detected.
    Hi

    Pablo Casey
    Pablo Casey
    Participating Frequently
    July 21, 2021

    It would be nice to have a clear answer to this issue, from Adobe. Their web page still gives instructions on using the Animations, Creative Cloud 3D Animation (Preview).  but this is no longer valid at all. I have tried going just through Maximo, to at least apply the animation sequences to the models, but I cannot bring the 3D models into photoshop, as it simply crashes when I attempt this and closes down. FBX does not work, DAE format is what I used before, the DAE file simply crashes photoshop.  I can open my previous 3D character PSD files, and see the animations, and characters, but cannot bring in new, or replace the models.   

     

     

    A lot of people have made use of this function, and has become part of our work process. Can the function be turned on again? Was it accidental that PhotoShop updates accidently turned off this function? 

     

    Please respond...

      L
      Lech5EA8Author
      Participant
      April 21, 2021

      Hi,
      Has Adobe Corporation disabled character animation in Photoshop that was previously done in Adobe Fuse? Support for Adobe Fuse has been disabled on 9/20/2020. but Fuse character animations worked in Photoshop until April 2021? Now there's no choice! There is only one possible move if it has already been assigned. The following message is displayed in Photoshop: 3D ANIMATION SERVICES (PREVIEW) UNAVAILABLE - No internet connection detected.
      Sincerely
      Lech

      Ussnorway7605025
      Ussnorway7605025
      Legend
      April 22, 2021

      this is the Mixamo forum not the Photoshop forum... yes really they don't talk to each other!

      L
      Lech5EA8Author
      Participant
      April 22, 2021

      I understand. In the Photoshop forum and in general no one responds. However, these were related programs. I have read everything on this forum and you are the most knowledgeable person.

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