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mcramblitt
Inspiring
July 15, 2021
Answered

PhotoShop

  • July 15, 2021
  • 4 replies
  • 631 views

I recently installed the latest version of PhotoShop. I cannot figure out why it takes almost 5 minutes for it to initialize and open. My old version opened in seconds. Is there something I can do to resolve this or is it just the nature of the beast now?

 

This topic has been closed for replies.
Correct answer mcramblitt

Thanks for response. Issue has cleared up finally.

4 replies

KShinabery212
Community Expert
Community Expert
July 15, 2021

This could be due to several reasons.  If a computer is old or there is not much memory left then this could be why.

 

But 5 minutes is quite long.... so there has to be something internally causing problems.  Is it only Photoshop giving you this issue or other applications (not just from Adobe but from other companies)?

 

Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
mcramblitt
mcramblittAuthorCorrect answer
Inspiring
July 15, 2021

Thanks for response. Issue has cleared up finally.

Derek Cross
Community Expert
Community Expert
July 22, 2021

Please post the solution so we can all learn.

Mohammad.Harb
Community Expert
Community Expert
July 15, 2021

Try resetting photoshop preferences settings, then restart yiur computer, if that doesn't work, Roll back to a previous version from the creative cloud app.

lambiloon
Community Expert
Community Expert
July 15, 2021

Hi if you are trying to use the latest version it has some bugs yet if your computer is good in specs so use the older version yet..regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
mcramblitt
Inspiring
July 15, 2021

Thanks for the info. Unfortunately I cannot go back to the version I had, as I have already uninstalled it and do not have that disk anymore.

Derek Cross
Community Expert
Community Expert
July 15, 2021

Which version of Photoshop and OS?

How much RAM and spare hard disk capacity do you have?

Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences (you then have to close and reopen Photoshop).

mcramblitt
Inspiring
July 15, 2021

I am using PhotoShop 2021 version 22.4.2. I have 12 gigs of ram and using windows 10 Home, and hard disk space of 1.8 TB. I opened PhotoShop to check the actual version and surprisingly it opened extremely fast. Seems fine now. Very odd. Thanks for your help.