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carolem67840337
carolem67840337
Participant
June 24, 2023
Question

Photoshop

  • June 24, 2023
  • 1 reply
  • 153 views

Due to increasing problems with Photoshop CC it is getting impossible to use it.  Any simple task causes an error message and it freezes.

 

Can I simply uninstall just Photoshop CC and reinstall it.  Thank you

 

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    1 reply

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    June 24, 2023

    You can do that from the CC desktop application, but before taking that step I would first try resetting preferences. These contain much more than teh user settings and are saved every time Photoshop closes. If they are corrupt, problems can follow.

    https://helpx.adobe.com/uk/photoshop/using/preferences.html

     

    Dave

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