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Participant
March 8, 2018
Answered

Photoshop 19.1.1(Mac) Preference Settings Keep Reverting after Quit and Reopen

  • March 8, 2018
  • 1 reply
  • 313 views

Hello,

I recently upgraded to Photoshop CC 19.1.1 on my iMac.  Upon quitting and reopening the app all of my settings in my Preferences are gone.  My custom Workspace seems to be in tact, but my color scheme has changes and various checked boxes in different preference tabs are now unchecked.  Any help would be greatly appreciated... Resetting these settings every time I use Photoshop is getting mighty annoying.

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Please update to Photoshop 19.1.2 Fixed issues in Adobe Photoshop CC and let us know if that helps.

    ~Akash

    1 reply

    Akash Sharma
    Legend
    March 9, 2018

    Hi Josh,

    Sorry that Photoshop color scheme and preference settings are being modified every time the app is launched. Could you please check that you have permissions on the "Preferences" folder. Here's the article that describes the process: Solutions to Adobe Lightroom Lightroom user permission issues on launch

    Let us know if that helps.

    Thanks,

    Akash

    Participant
    March 9, 2018

    I have Read and Write permissions on each folder described in the article:

    • /Users/[user name]/Library/Preferences/
    • /Users/[user name]/Library/Application Support/Adobe/
    • /Users/[user name]/Library/Caches/Adobe/
    • /Users/[user name]/Documents/Adobe/

    I just opened Photoshop again this morning and again, I had to reset all of my preferences.  Also, when I go to save a document, the file extension is now missing from the saved name box.

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    March 14, 2018

    Please update to Photoshop 19.1.2 Fixed issues in Adobe Photoshop CC and let us know if that helps.

    ~Akash